Monday, August 17, 2009

Registering Multiple People

As most of you know, there is a feature in the online registration so that you can register family members without having to start all over in the process. However, some of you are trying to use it to register team members. Although this works, you need to be aware that the system will time out. If this happens, you will lose all of the information you have already entered.

I know this can be frustrating, but it was designed to register a few people at a time, not an entire team. And we have no control over the time allowed for this.

You are welcome to use this to register team members, but if you time out and call us, all we can offer you is our sympathy. Sorry.

Everything else ok out there?

Thanks,
Jill

2 comments:

  1. If we have someone who is already registered as an individual and then decides she wants to join our team how do we handle that?

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  2. Email the person's name to me at ar.rftc.teams3@gmail.com along with your team name.

    Jill

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