Friday, July 17, 2009

Online Registration

If you have registered online in the past, it may be a little crazy this year. Please bear with us and be patient. We will help you and your team members through the problems.

Several of us have been busy as little bees this year cleaning up the online database to get it ready for a conversion that recently took place. The database has been “under construction” since the 2005 Race and one or two people have signed up anew each year so that they had up to four profiles. And one or two more registered friends, neighbors and family all under the same email address.

For the conversion to take place, we had to try to get it down so that there was only one of each person, and each and every participant had to have a unique email address. We had to make some hasty decisions as to whether Jane Doe at this address in 2005 was the same Jane Doe at that address in 2007; was Joe Smith born on this date the same as Joseph Smith born on the same date; or was Janice Brown at this address with no birth date the same as Jan Brown at the same address. If we determined that they were the same person, we merged their records together so they would only have one profile.

Because of the lack of information on some and the fact that it was humans working on this project, there is the possibility that some people got merged incorrectly and we now have at the wrong address, wrong birthday or completely merged with another person.

And because everyone had to have a unique email address, we had to make some up. Again, we sometimes had to make a guess as to the true owner of the email.

Oh, and many user names and all passwords were changed with the conversion.

Because of all of this, it is going to be a little difficult for some people to retrieve their user name and password. In some cases, you will be able to have them emailed to you. Please try this avenue first. Go to www.komenarkansas.org and click on Sign In. Scroll down and you will see Email me My Password and Email me My User Name.

If this does not work, please email ar.rftc.teams3@gmail.com. We will work with you to obtain your user name and password and those of your team members.

Once you have accessed your account, please review the information to make sure that everything is correct before registering.

We apologize for this inconvenience. Believe me, we weren’t happy about everything, but it will be wonderful when it is all said and done. And it is a one time event.

Thanks for understanding,
Jill

p.s. In case you haven't received the email I sent this afternoon, the website is active, the Team Captain Kit is available under Team Information, and registration is open. Hope to see you Sunday!

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